An effective service catalog serves multiple roles: to steer users to the appropriate resource, to communicate to the campus what IT does, and to help IT stay within its own capabilities. For an ...

FORT HUACHUCA, Ariz. — As the Network Enterprise Technology Command Information Technology Service Management, or ITSM, team’s responsibilities exponentially grow to support the objectives and the ...

NEW YORK--(BUSINESS WIRE)--Cherwell Software, LLC, (“Cherwell”) a global leader in service management, announced that the company’s Information Technology Service Management (ITSM) solution is now ...

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SAN DIEGO--(BUSINESS WIRE)--centrexIT, an information technology (IT) services provider helping businesses thrive through technology, today announced the launch of Pzzle, a cutting-edge platform ...

The Self Service for macOS tool improves application and system setup and automates software maintenance for Drexel-owned Macs. Self Service for macOS provides users with an easy way to get and ...

The National Institute of Informatics (NII; Director General: Dr. KITSUREGAWA Masaru, Tokyo, Japan) has updated its catalog information service for universities and other institutions (NACSIS-CAT/ILL, ...