SAN DIEGO--(BUSINESS WIRE)--centrexIT, an information technology (IT) services provider helping businesses thrive through technology, today announced the launch of Pzzle, a cutting-edge platform ...

FORT HUACHUCA, Ariz. — As the Network Enterprise Technology Command Information Technology Service Management, or ITSM, team’s responsibilities exponentially grow to support the objectives and the ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

InvGate, a SaaS platform offering information technology service management and IT asset management products, raised $35 million in a growth round to help it continue expanding globally. The company ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos ...

Compare the features, pricing, pros and cons in our list of the best ITSM tools to decide which one is ideal for your business. Information technology service management software can be a lifesaver ...

Get the latest federal technology news delivered to your inbox. The Defense Information Systems Agency wants ideas from industry on how it can modernize the platform it uses to field information ...

Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.

The Army is transforming its warfighting capabilities to become a technologically agile and digitally driven force. The intent is to innovate and modernize to improve current capabilities and to ...

Technology can be an important component in organizational change management, but typically isn't enough by itself. So what role should it play? A recent blog post from Laserfiche, citing Scott ...

Carolyn Shapiro is a freelance journalist based in Burlington, Vt., with expertise in covering business and technology, health and science, consumer issues and the food industry. Imagine you’re at a ...