I just moved from a townhouse to a high-rise four blocks down the street. I called Earthlink (my DSL provider) to set up the move and (after several weeks of frustration), they told me that they ...

This isn't exactly Networking Matrix's domain, but maybe one of you could help me out. My self-install DSL kit arrived about a week ago, and I have a problem: the security system in this house is (as ...

Pacific Bell's parent company, SBC Communications, has started slashing the number of technicians assigned to install DSL lines, despite customer complaints that it often takes too long to obtain help ...