Global AI and CX leader honored for driving innovation and exceptional value across the Intercom ecosystem during a year of hyper-growth.

Apple has released an update to its HomePod software. Version 14.1 adds support for the upcoming HomePod mini as well as the new Intercom feature for all HomePods and ...

As their stocks tank, software makers are rebranding themselves as A.I. innovators. Sparkle emojis are everywhere, but some efforts have been more successful than others.

The explosive growth of artificial intelligence tools has software companies scrambling to incorporate AI into their businesses ...

Apple released the first HomePod software update based on iOS 14 on Tuesday, with version 14.1 bringing support for the HomePod mini and Intercom. Siri suggestions appear in Maps when you ask HomePod ...