Whether they take orders or offer customer service, call centers are all fairly similar. So there are a number of common questions you can expect to be asked when interviewing for a call center job.

Forbes contributors publish independent expert analyses and insights. Robin Ryan is a career counselor who covers job search and careers. You really want that job. It’s perfect for you. You submitted ...

Going into an interview can be intimidating but having a few questions up your sleeve can help you feel more confident and in control. It shows the interviewer that you’re enthusiastic about the job ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Sarah Jackson Every time Sarah publishes a story, you’ll get an alert straight to your inbox!

How to Start Working as a Call Center Agent From Home Your email has been sent A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

What is a job interview like today? The modern job interview landscape has evolved dramatically, influenced greatly by recent global events. The COVID-19 pandemic, for instance, catalyzed a shift ...

Michael Doolin has worked in HR for 36 years at companies such as PwC, British Airways, and DPD. He said there are signs that can suggest an interview went well, but preparation is more important.