Due to the complex and interconnected nature of the IT environment, even simple changes, if they fail, can seriously affect organizations. And with business increasingly dependent on IT, the failures ...

Your organization is bureaucratic, set in its ways, still relying on old thinking for what succeeded in the past. Your org chart looks hasn’t changed; only the names have changed. You change when ...

Different organizational aspects refuse to comply with the manual processes needed to keep a CMDB updated, and advancements in virtualization have made the situation worse IT shops continually ...

Forbes contributors publish independent expert analyses and insights. Mark Murphy covers leadership, hiring and employee engagement. Change management is notoriously difficult. It's so hard, in fact, ...

Erie Insurance automates change management with ITSM tool. Implementing any type of formal process is never easy, but modifying an existing process that works is even harder. That’s what we found to ...

Whether you’re shifting to a new technology framework or outsourcing key IT functions, implementing change can be unsettling for everyone — and not just those who may find themselves in a new job when ...

Once the risk team has been assembled, the crucial process of identifying risks must commence. The output of the risk ...

Want to know how companies such as DHL, General Motors and Nationwide Insurance achieve operational excellence, maintain high levels of IT efficiency and keep their systems compliant with myriad ...

At SNHU, we want to make sure you have the information you need to make decisions about your education and your future—no matter where you choose to go to school. That's why our informational articles ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.