It's a tough decision. On the one hand, you've got a ton of mission-critical data deeply entwined with an existing software solution that manages it all. On the other hand, that software solution is ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

65% of IT help desk teams dealing with excessive stress, burnout Your email has been sent A new report from Splashtop shows that IT support is under a great deal of ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. According to Forbes Insights, 89% of executives at ...

Generative AI adoption is bound to eliminate some tech-related jobs over the next few years. But in addition to creating new efficiencies, it will likely help other roles become more productive. As AI ...

As businesses develop their IT budgets for 2023, with the specter of an economic slowdown looming, artificial intelligence (AI)-related projects will figure prominently in the discretionary spending ...

Defensive security techniques often lag offensive attack tactics, opening companies to heightened risk from rapidly evolving threats. This often explains the frequency of devastating breaches: ...

CISA has added three flaws to its 'Known Exploited Vulnerabilities' (KEV) catalog, among which is a critical hardcoded credentials flaw in SolarWinds Web Help Desk (WHD) that the vendor fixed in late ...