"Our special sauce is the prompt libraries, the eval suites, and the thousands and thousands of real-world examples that the ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, announces it’s adding transformative artificial ...

Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. According to Forbes Insights, 89% of executives at ...

Matt Peters has spent more than a decade working for cybersecurity vendors. He was a team lead at Check Point, climbed the corporate ladder to VP of worldwide operations at FireEye, and spent over ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

Run by the team at workflow orchestration and AI platform Tines, the Tines library features pre-built workflows shared by IT and security practitioners from across the community - all free to import ...

ACI Learning, a leader in professional IT and cybersecurity training, today announced the launch of HelpDeskPro, a training ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

SALT LAKE CITY--(BUSINESS WIRE)--Ivanti, the automation platform that helps make every IT connection smarter and more secure, today announced Ivanti Neurons for IT Service Management (ITSM) and Ivanti ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...