The Quality Assurance (QA) team is a group with an array of responsibilities and expertise. As the name suggests, the QA team is a quality partner, here to assess the viability and safety of services, ...

With the advent of generative AI, AI applications are transforming and reshaping various industries and changing how people work. Software development is no exception. San Francisco- and Tokyo-based ...

The rise of AI has been dominating news headlines recently—and for good reason. More so than any other recent advances, AI has had tremendous effects on all of society. We have seen that it has become ...

Software testing is being fundamentally rewritten by autonomous AI agents. We’re empowering systems to learn, adapt and make intelligent decisions with minimal human instruction. And as we redefine ...

White Paper How to Outsmart the AI Bot Boom A practical framework for keeping your healthcare site secure, performant and visible, even as AI traffic explodes Read now On-Demand Webinar How to Build ...

Enterprise startup CodeRabbit today raised $60 million to solve a problem most enterprises don't realize they have yet. As AI coding agents generate code faster than humans can review it, ...

The idea behind artificial intelligence assurance labs – where large language models and other AI technologies can be simulated and tested – is that they can improve the efficacy and fairness of ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...