TAMPA, Fla.--(BUSINESS WIRE)--What if you could bring real-time, predictive insights to service management requests without having to hire a team of data scientists? Or improve user satisfaction while ...

There’s perhaps no area of technology that has evolved more throughout the years than artificial intelligence, and it’s not difficult to see why it’s becoming an increasingly popular addition to ...

Enterprise software provider delivers innovative new solution with a more personalized user experience and built-in intelligence TAMPA, Florida, Sept. 2, 2020 /PRNewswire/ -- SunView Software, a ...

ServiceNow and Salesforce are two common tools for IT service management (ITSM) needs. The biggest difference is that ServiceNow was built for the IT operations side of the business, whereas ...

Any business owner knows that IT can be both a blessing and a curse. PCs, mobile devices, business applications, and cloud services improve efficiency and productivity, and they help level the ...

A Service Catalog is a list of services that an organization provides to its employees, customers, or partners, including information on request fulfillment, service level agreements, costs, and ...

TORONTO, Aug. 4, 2022 /PRNewswire/ - SoftwareReviews, a leading source for insights on the software provider landscape, has published its 2022 IT Service Management (ITSM) Emotional Footprint, with ...

SolarWinds Service Desk recognized as top ITSM provider by the American Business Awards, SIIA CODiE Awards, and G2 More than 230 professionals worldwide participated in the judging process to select ...