In 2006, the state of Utah started to consolidate its IT services under the newly formed Department of Technology Services (DTS). Since then, DTS has been working to provide better service to its ...

Founder-led InvGate offers a leading, modern, and cost-effective SaaS solution to streamline and automate IT operations for enterprise and mid-size companies Invested capital will be used to ...

Dartmouth-Hitchcock, a nonprofit health system with hospitals and clinics throughout New Hampshire and Vermont, had 12 different siloed IT service management systems for different application teams, ...

NEW YORK--(BUSINESS WIRE)--Cherwell Software, LLC, (“Cherwell”) a global leader in service management, announced that the company’s Information Technology Service Management (ITSM) solution is now ...

(MENAFN- Emirates News Agency (WAM)) Dubai Electricity and Water Authority, DEWA, has received ISO/IEC 20000-1:2011 certification, which is based on the third edition of the Information Technology ...

As a security professional, IT service management can be your best friend. Service tickets indicate a regular, defined process that your organization’s IT team follows. As security officer, you need ...

In today's fast-changing digital world, managing IT assets is no longer just about keeping track of devices. It's about gaining visibility, reducing waste, supporting remote teams, and making informed ...

Skye Bank Plc has attained three International Standard Organisation (ISO) certifications from the British Standard Institution. The three certifications were the IT service management system which ...

Science Applications International Corp. has won a potential 10-year, $757.4 million recompete of a contract to help the Army operate a software platform and management system for enterprise IT ...

Effective IT asset management (ITAM) is crucial for organizations striving to optimize resources, maintain compliance, and reduce costs. The right IT asset management software can automate processes, ...

In my last article, I discussed machine-induced noise, and in the article before that, we discussed the requirement for eliminating noise necessary to embark on AI- and ML-based transformation. Now ...

IT asset management is the process of accounting for the location and condition of all business assets. The goal is to optimize asset use, so that all asset lifecycles are as long as possible and the ...