Atlassian today announced a set of new templates and workflows for Jira Service Desk that were purpose-built for HR, legal and facilities teams. Service Desk started six years ago as a version of Jira ...

Atlassian is a development and management software company headquarterd in Sydney, Australia. Founded by Mike Cannon-Brookes and Scott Farquhar in 2002, it has nine offices in six countries and ...

SAN FRANCISCO--(BUSINESS WIRE)--Atlassian, a leading provider of collaboration software for teams, today announced the availability of JIRA Service Desk - a modern and flexible service desk experience ...

Following a number of recent acquisitions in the field, developer and teamwork tools vendor Atlassian is today announcing the launch of a new ITSM product suite - Jira Service Management. The move ...

Atlassian JIRA is going through some big changes, the company announced today, splitting into three separate products. Over the past 13 years, Atlassian's JIRA has gone from a simple bug tracking tool ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Agile development teams aim to develop innovative capabilities, while devops teams strive to release code to production more frequently. But the buck often stops with the IT service desk and customer ...

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal. Atlassian has expanded the focus of its Jira ...