Jira Service Management remains a good choice for larger help desk shops, with new features like customizable dashboards and a low-code smart forms generator. Third-party integrations, however, remain ...

Jira Service Management remains a good choice for larger help desk shops, with new features like customizable dashboards and a low-code smart forms generator. Third-party integrations, however, remain ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

Jira Service Management offers powerful service management capabilities with excellent workflow automation and request tracking. Yet while it excels at streamlining service experiences and team ...

Atlassian, which according to recent reports secretly filed for an IPO last month, today announced a major update to its flagship JIRA project and issue tracking service. The company is breaking JIRA ...

Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...