Jira Service Management remains a good choice for larger help desk shops, with new features like customizable dashboards and a low-code smart forms generator. Third-party integrations, however, remain ...

Jira Service Management remains a good choice for larger help desk shops, with new features like customizable dashboards and a low-code smart forms generator. Third-party integrations, however, remain ...

Atlassian, which according to recent reports secretly filed for an IPO last month, today announced a major update to its flagship JIRA project and issue tracking service. The company is breaking JIRA ...

Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...