Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Our world is becoming more digital by the day. The field of ...

KYC – Know Your Customer – is about understanding who your customer is and if they are who they claim to be. However, as simple as this sounds, the process and information required to reach that ...

When you set up an account with a crypto exchange, you'll typically be asked to go through the know-your-customer (KYC) process. This is a standard identity verification that major exchanges require ...

Despite executives investing more time and money into know-your-customer, or KYC, efforts, separate surveys of leaders at financial institutions and non-financial corporations found both groups appear ...

One of the current trends in financial services is the increased awareness and adoption of robotic process automation (RPA). RPA can be utilized in any process within your financial institution, but ...

MUMBAI: That banks’ KYC norms have been so cumbersome and still they remain so is not news. But it became national headlines when the former Reserve Bank governor Raghuram Rajan had to airdrop R ...

State Bank of India has embarked on a drive to cut the Know Your Customer (KYC) process to a single one across its branches, a top official said on Tuesday. IMAGE: Kindly note the image has been ...