With the tap of a button on any of the new Kindle Fire HDX tablets, Amazon promises that a frustrated user can get free tech support and tips from a live agent via video, hopefully within 15 seconds.

Amazon appears to be on a quest to close loopholes and to tighten security with regard to Kindle ebook-sharing. Users on ...

Amazon’s entire Kindle lineup is getting a 2024 makeover with new versions of the Kindle, Kindle Paperwhite, and Kindle Scribe. The new Kindle Colorsoft Signature Edition is Amazon’s first ...