The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

REDMOND, Wash. — Sept. 24, 2014 — Sutherland Global Services, an acknowledged leader in business process and technology management services, continuously focuses on operational innovations and ...

When Microsoft took the wraps off Dynamics 365 a couple of weeks ago, officials seemingly didn't want to talk much about tech. They were more intent on appealing to business decision makers. But most ...

Salesforce is better than Microsoft Dynamics, thanks to its abundance of features, robust team infrastructure functionality, and better customer support. In fact, Microsoft Dynamics is only better on ...

Without saying why, Microsoft (news, site) has announced that it is accelerating its Dynamics CRM release cycle in a new Statement of Direction (SoD) that envisages releases on a biennial basis rather ...