Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--Lucidea is home to a rich portfolio of market-leading knowledge management, library automation, and museum and archives collections management solutions.

As more companies implement Knowledge Management (KM), they require a practical and coherent strategy and practice anchored in a valid and comprehensive KM life cycle model or framework. Using a ...

CII’s annual knowledge summit was held entirely online this year, and was titled CII Global Knowledge Virtual Summit 2020: Knowledge in the Age of Artificial Intelligence. It was also supported by the ...