Virtual reference services have increasingly become an integral component of academic libraries, offering researchers and students immediate, remote access to expert assistance. These services utilise ...

This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

Reference services have long been a cornerstone of academic libraries, providing essential support to researchers, students, and faculty through expertly curated information resources and personalised ...

The latest report on public library services from the Pew Internet and American Life Project takes a hard look at the future of library services. Most importantly, the survey explores roles for the ...

Our new report takes a close look not only at how Americans are using public libraries, but also what sort of services and programming they think libraries should offer — and what they say they would ...

Starting on Monday, members of the public will be able to use the World Wide Web to seek answers to reference questions from librarians around the world, including some at college libraries. The ...

Our professional librarians, who have backgrounds in library science and law, are available to: Help locate books, articles, and other materials; Advise in the development of effective research ...

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...