Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

ST. PAUL, Minn.--(BUSINESS WIRE)--A new Securian Financial study reveals that Gen Z and younger millennials recognize the importance of life and supplemental health insurance but still harbor key ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

In the world of life insurance, guarantees have long reigned as the gold standard—products with lifetime guarantees, no-lapse provisions, and steady premiums have been the go-to for risk-averse ...

Mutual of Omaha has been named the top individual life insurance provider for customer satisfaction in the J.D. Power 2025 U.S. Individual Life Insurance Study. The annual study benchmarked ...