Naira Velumyan, Ph.D., Communication/Relationship Coach, Etiquette Expert, Founder of the Academy of Social Competency.

Listening is critical to building trust. Most of our listening focuses on getting information we need. This article discusses ...

Reflective listening entails actively paraphrasing or summarizing what the speaker is saying, essentially mirroring their ...

If you have established good communication with your family, you are fortunate indeed. If you recognize you could be better at communicating, you are also fortunate. It is a skill that can be ...

When the subject of prayer comes up in conversation, or people gather together to pray, the most common approach is to use ...

Listen to the air traffic control at Ronald Reagan National Airport speak to the Army helicopter pilots shortly before the ...