Are you a good listener? Listening is hearing with focus and attention. A good listener is patient and respectful. They have empathy and curiosity, and they absorb what is being said. They maintain ...

When we think of characteristics of a strong leader, “great listener” typically isn’t one of the first skills to come to mind, but maybe it should be. Particularly in this Covid-19 era as leaders are ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. Empathy is one of the most important leadership skills, ...

Interviewing is full of uncertainty. What set of skills are really the most important? What does it take to rise above the rest? The answer: “Soft skills.” Soft skills are what enables someone to get ...

A question from Margarida Dourado in Brazil: My problem is listening and understanding what people say when they are talking. Could you give me some tips to improve my listening skills? Thanks a lot.

Listening skills assessment is as important as technical skills assessment in many performance evaluations, particularly for those employees who deal directly with clients or the public. While it is ...

These skills will build deeper connections and relationships in the workplace. Most leaders know listening is crucial, but distractions, packed schedules, and our own mental monologues often get in ...

Verbal communication involves both speaking and listening. In a business organization, listening is key to effective working relationships among employees and between management and staff. Listening ...