Add Yahoo as a preferred source to see more of our stories on Google. Ever go on a website looking for help for a return, a price adjustment or maybe just to ask some questions about a product and ...

Google has been rolling out "chat with live agent" buttons in some local business panels within Google Search. This seems to be part of the Google Business Profile messaging platform. This was spotted ...

Google is testing a "Chat with a live agent" button in the search result snippets. We have seen Google place the "Chat with a live agent" button in the local pack and local panels before but I don't ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

The Forbes Advisor Small Business team is committed to bringing you unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights ...

As consumers, we have come to expect instant gratification in this digital world. Why should buyers of legal services be denied the same? Incorporating a live chat service on your firm’s website ...

NEW YORK — The New York State Department of Motor Vehicles (DMV) recently reminded New Yorkers they can chat live with DMV representatives through the DMV website and announced it has expanded the ...