Add Yahoo as a preferred source to see more of our stories on Google. Ever go on a website looking for help for a return, a price adjustment or maybe just to ask some questions about a product and ...

Google is testing a "Chat with a live agent" button in the search result snippets. We have seen Google place the "Chat with a live agent" button in the local pack and local panels before but I don't ...

Google has been rolling out "chat with live agent" buttons in some local business panels within Google Search. This seems to be part of the Google Business Profile messaging platform. This was spotted ...

Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...