The U.S. government started an investigation into allegations that federal student loan servicers have mishandled customer service questions regarding the re-start of student loan repayments after a ...

In the ever-evolving world of mortgage servicing, delivering an exceptional customer experience at every stage of the customer’s journey is a crucial differentiator. Having spent my career focused on ...

The MarketWatch News Department was not involved in the creation of this content.-- Octane's Captive-as-a-Service is a turnkey solution that offers automotive dealer groups the be ...

The mortgage banking firm will also use MSP’s integrated solutions to support an exceptional customer experience “While our servicing operation has expanded, we knew we needed a top-of-the-line system ...

MIAMI & FALMOUTH--(BUSINESS WIRE)-- ACI Worldwide (NASDAQ: ACIW), a global leader in mission-critical, real-time payments software, and Constant, a leading fintech in self-service loan management ...

What Is Maximus’ Aidvantage? With federal student loans, the U.S. Department of Education is your lender. However, the government doesn’t service the loans it issues; instead, it hires private ...

Analysts in the mortgage industry are projecting that 2024 will be a better year than 2023 across the board. In a HousingWire report, analyst firm Jeffries said that they believe the worst of the ...

Key Points ・The American Federation of Teachers has amended its lawsuit against MOHELA, alleging ongoing and systemic student loan servicing failures that continue to harm borrowers. ・New federal data ...