As the Trump administration cuts staff and field offices at the Social Security Administration, seniors dialing the 800 toll-free number have spent an increasing amount of time on hold. The average ...

DOGE cut Social Security staff amid backlog of callers. Wait times have soared to as much as two hours. Local Treasure Coast offices have significantly lower wait times. Here are the local Social ...

If you’ve been having trouble talking to someone at your local Social Security office this August, you’re not alone. Several branches across the country have been reportedly transferring phone calls ...

If you've been having trouble talking to someone at your local Social Security office this August, you're not alone. Several branches across the country have been reportedly transferring phone calls ...

A new policy is expected to prompt nearly 2 million more individuals to visit local Social Security offices every year. Those trips may require driving times of over an hour, depending on where a ...

Philadelphia — For a “real lesson in torture,” try calling your local Social Security Administration office with a question. That’s what Marcia Chestnut, a 62-year-old former housekeeper from ...

The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.