If you’ve been having trouble talking to someone at your local Social Security office this August, you’re not alone. Several branches across the country have been reportedly transferring phone calls ...

Update: The Social Security Administration (SSA) has conceded an issue with phone service, after denying it to NPR, and has announced a fix. On Tuesday, NPR reported that some people's calls were ...

The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.