Now general manager of Microsoft Dynamics CRM, Brad Wilson’s career trajectory has allowed him to deliver CRM to the market from many different vantage points — and levels of resources. Wilson began ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

While hardly a surprise, Microsoft CRM signals the software giant's entrance into yet another application area where it is bound to compete with more of its own ISV partners. Those companies include ...

Redmond, Wash. - Depending on their position in the market, Microsoft Business Solutions resellers in the U.S. are either elated or frustrated over news of a new volume-licensing program for selling ...

If both hosted and packaged CRM software are destined to live side by side, Microsoft is determined to bolster its current weakness in delivering the software as a service. Hot on the heels of the ...

Microsoft this week again reminded solution providers to go slow when applying the Windows XP Service Pack 2 (SP2) update in Microsoft CRM accounts. In an e-mail sent Tuesday, Microsoft told partners ...

NEW YORK — Seven weeks after shipping, Microsoft’s closely watched Microsoft CRM (customer relationship management) software has attracted 300 customer orders and is being offered by more than 1,000 ...

Integrate Microsoft Dynamics 365, Adobe Experience Cloud (including Adobe Experience Platform), and C3.ai’s industry-specific data models, connectors, and AI models, in a joint go-to-market offering ...