The latest MacBook Pro and 12-inch MacBook have a keyboard problem, and Apple is finally ready to do something about it. While the so-called "butterfly" mechanism debuted to great fanfare back in 2015 ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

Matt Elliott is a senior editor at CNET with a focus on laptops and streaming services. Matt has more than 20 years of experience testing and reviewing laptops. He has worked for CNET in New York and ...

Apple has launched what it's calling a keyboard service program for problematic MacBook Pro and MacBook laptop keyboards, following an uproar from users and three lawsuits over the issue. Apple ...

Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...

Having problems with your MacBook, MacBook Air, or MacBook Pro keyboard and want to check if your notebook is eligible for a free repair or replacement? Read on for a look at the models that are ...

Has Apple solved the reputation killing keyboard problems of the MacBook family? That’s certainly the suggestion in the latest report on the upcoming new additions to the Mac portfolio. Noted Apple ...

Apple has lost its challenge to dismiss a proposed class action lawsuit by MacBook customers over its butterfly-mechanism keyboards. Apple introduced the clicky, low-travel, and debris-prone keyboards ...