Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...

Having problems with your MacBook, MacBook Air, or MacBook Pro keyboard and want to check if your notebook is eligible for a free repair or replacement? Read on for a look at the models that are ...

Apple’s MacBook keyboard replacement program solved one problem: customers would no longer have to pay for a fix for an Apple design failure. But, as I wrote recently, it still left many of us with ...

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...

Apple is announcing an update to its keyboard repair program today. All MacBooks with the so-called “butterfly mechanism” (that’s pretty much all modern MacBooks) will now be fully eligible for ...

While adding a membrane to keep out debris from damaging its third-generation keyboard design with butterfly switches on the 2018 MacBook Pro was a good first step in helping to address keyboard woes ...

It is now a given that the MacBook has a pretty crummy keyboard. The butterfly keyboard used for the last four years has not been Tim Cook’s finest hour. But has a replacement been found? Apple’s ...

Good news, MacBook users. Apple will replace all butterfly switch keyboards for free — even on its new MacBook Pro models unveiled Tuesday. The company said it has extended its MacBook keyboard ...

The new 13- and 15-inch models are available now, adding True Tone display support and a tweaked keyboard that promises to be quieter, but not more dust-resistant. Dan Ackerman leads CNET's coverage ...

Apple has lost its challenge to dismiss a proposed class action lawsuit by MacBook customers over its butterfly-mechanism keyboards. Apple introduced the clicky, low-travel, and debris-prone keyboards ...

If you owned a MacBook with a busted butterfly keyboard, Apple may soon send you a refund. A judge has approved a $50 million class-action lawsuit settlement for several states that will reimburse ...