His leadership marks a significant investment by Reliance Matrix in delivering a differentiated, customer-centric experience ...

Reliance Matrix, a technology-driven employee benefits and absence management leader, has announced Gordon Smith has been promoted to the Senior Leadership Team in the newly created role of Chief ...

Matrix, a provider of workforce management solutions is pleased to announce the appointment of Suzi Smith as chief strategic officer as part of their operating board development. In her new role Smith ...

MIAMI, December 17, 2025--(BUSINESS WIRE)--Foundever®, the next-generation service leader reinventing customer experience (CX), has been recognized as a Global Leader in the 2025 Customer Experience ...

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International, a leading digital customer experience (CX) innovator for global and disruptive brands, has been named a ‘Leader’ by global research ...

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services , today announced it has ...

QKS Group designates CSG as the Most Valuable Pioneer (MVP) for its AI-driven closed-loop journey management and leadership in embedding intelligence across the customer journey management system.Pune ...

Report highlights TELUS Digital’s end-to-end CX transformation leadership, global talent, and service portfolio, recognizing its proprietary Fuel iX™ AI platform, Fine-Tune Studio dataset preparation ...

NICE positioned highest for Customer Impact and Technology Excellence in Quadrant Knowledge Solutions' independent assessment of Customer Journey Analytics solutions NICE NICE today announced that it ...