Are the people in your company using AIM, MS Messenger, or other instant messaging programs to help get their work done? If they are--whoa! It's time to think about exactly what's going on here.

If you use Skype, SnapChat, Facebook chat, WhatsApp, or Google off-the-record chat, then it’s time for you to rethink your digital communications strategy and switch to other more secure messaging ...

Hello, long time reader, first time poster! My company is looking for a corporate instant messaging program, and I'm looking for some suggestions. I've spent quite a few hours "googling" corporate IM ...

Companies are accelerating adoption of cloud-based messaging management as digital communication volumes exceed manual handling capabilities, according to recent market analysis. The global messaging ...

Wireless company Air2Web unveiled on Monday a package designed to let users of business-oriented wireless devices more easily trade messages between rival instant messaging programs. The hardware and ...

According to Portio Research, Application-to-Person (A2P) SMS connects over six billion people worldwide, more than any other communications channel ever in human history 1. Although SMS has become a ...

Forbes contributors publish independent expert analyses and insights. I write and speak on global business, sustainability, and innovation. Across the U.S. industrial landscape, corporate instant ...

Since it was popularized by America Online in the 1990s, instant messaging has changed the way people communicate. In the office, IM lets colleagues chat with faster responses and fewer formalities ...

CHICAGO – Vibes Media, a leading provider of interactive text message marketing programs, today announced the general availability of TextTV™, the first text messaging platform that lets television ...