If you know your U.S. history, there have been several attempts to adopt the metric system, all to no avail. It's the universal standard for most of the world and way more intuitive, yet the chances ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the Journey Excellence Score (JES), a pioneering new metric designed to precisely measure the quality of customer experience across ...

Measuring performance is a key to evaluating how well employees are doing their work and companies are meeting their targets. A good performance metric gives hard data and yields results that measure ...

If you can’t measure it, you can’t improve it. IBM created the Quantum Volume metric to measure the power of quantum computers. Quantum Computers have the potential to be vastly more powerful than ...