United Voice Cloud MS Teams Phone System changes that. The solution delivers full PBX functionality integrated directly ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

A call is a call, whether it involves the PSTN or whether it is internal to an organization or external. I say this upfront because this piece is about how Microsoft defines Teams callers now and how ...

PHOENIX, Feb. 28, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and services, today announced an upcoming webinar on ...

Switch, a cloud-based business phone service, has been watching Office 365’s adoption grow since it launched — and now it’s too big to ignore for the startup. So Switch, after launching in 2014, now ...

Skype for Business Server and the new Cloud PBX option in Office 365 are gradually becoming viable alternatives to traditional telephone systems, but many key features are still under development.