The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Despite significant product advances in Customer Relationship Management (CRM) solutions, salespeople face many of the same engagement challenges they’ve had in the past. It’s still difficult to find ...

Microsoft has posted a preview as to what's going to be in the next version of its Dynamics CRM product. The cloud version -- CRM Online -- is going to be first to get a number of new updates, ...

Customer relationship management (CRM) software helps sales, marketing, and customer service professionals track which customers they've spoken with, when they spoke, and the topic under discussion.

Microsoft is readying both on-premises and a few cloud-only updates for Dynamics CRM as part of its next two waves of updates. Information about what's coming appeared on September 4 on the Microsoft ...

REDWOOD CITY, Calif. & REDMOND, Wash. & SAN JOSE, Calif.--(BUSINESS WIRE)--C3.ai, Microsoft Corp. (NASDAQ:MSFT), and Adobe Inc. (NASDAQ:ADBE) today announced the launch of C3 AI ® CRM powered by ...

The good news for Microsoft's applications channel partners is that they've had plenty of time to prepare for the arrival of the company's new customer relationship management package. The hard part ...

At its first Business Summit on Wednesday, Microsoft confirmed plans for a set of new managed services including sales force automation, security and application services over the Internet. "We ...