Microsoft has posted a preview as to what's going to be in the next version of its Dynamics CRM product. The cloud version -- CRM Online -- is going to be first to get a number of new updates, ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

Despite significant product advances in Customer Relationship Management (CRM) solutions, salespeople face many of the same engagement challenges they’ve had in the past. It’s still difficult to find ...

CHICAGO & FRANKFURT--(BUSINESS WIRE)--BigMachines, Inc., the leading provider of on-demand configuration and proposal software, announced today that it now provides on-demand software solutions for ...

At its first Business Summit on Wednesday, Microsoft confirmed plans for a set of new managed services including sales force automation, security and application services over the Internet. "We ...

REDWOOD CITY, Calif. & REDMOND, Wash. & SAN JOSE, Calif.--(BUSINESS WIRE)--C3.ai, Microsoft Corp. (NASDAQ:MSFT), and Adobe Inc. (NASDAQ:ADBE) today announced the launch of C3 AI ® CRM powered by ...

The good news for Microsoft's applications channel partners is that they've had plenty of time to prepare for the arrival of the company's new customer relationship management package. The hard part ...

A new partnership between rivals Microsoft and Salesforce.com has left some Microsoft Dynamics CRM customers and partners wondering about the future of Microsoft's own CRM offering. With its Dynamics ...