Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...

Microsoft Corp. today launched Microsoft Dynamics CRM Online, a new hosted customer relationship management service designed to provide users with online marketing and sales tools that can be ...

What Happened? Shares of CRM software giant Salesforce (NYSE:CRM) fell 7.2% in the afternoon session after negative sentiment spread across the software sector as peers including Microsoft (MSFT), SAP ...