For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

Microsoft's introduction Wednesday of Dynamics 365, a cloud offering that combines the company's Dynamics CRM and ERP products while incorporating deep integration with Office 365 productivity apps, ...

BELLEVUE, Wash.--(BUSINESS WIRE)--Ascentium is honored to announce its selection as the Information Worker Solutions, Portals and Collaboration Partner of the Year by Microsoft, as well as being named ...

REDMOND, Wash. — Jan. 7, 2015 — Microsoft Corp. (Nasdaq “MSFT”) on Wednesday announced the Spring ’15 release for Parature from Microsoft, adding new capabilities that empower brands and organizations ...

Microsoft said Tuesday that application service provider Surebridge is debuting the software titan's new customer relationship management software. The companies said Surebridge will target ...

BARCELONA, Spain — Nov. 30, 2015 — Monday, at its annual Convergence EMEA conference, Microsoft Corp. introduced new innovations that will enable companies to succeed in a mobile-first, cloud-first ...

Despite significant product advances in Customer Relationship Management (CRM) solutions, salespeople face many of the same engagement challenges they’ve had in the past. It’s still difficult to find ...

REDWOOD CITY, Calif. & REDMOND, Wash. & SAN JOSE, Calif.--(BUSINESS WIRE)--C3.ai, Microsoft Corp. (NASDAQ:MSFT), and Adobe Inc. (NASDAQ:ADBE) today announced the launch of C3 AI ® CRM powered by ...

It technically resides in the Microsoft Business Solutions (MBS) group with acquisitions Great Plains, Navision and Axapta. But its roots were squarely in Redmond, Wash., with Microsoft, whereas Great ...

NEW YORK -- Seven weeks after shipping, Microsoft's closely watched Microsoft CRM (customer relationship management) software has attracted 300 customer orders and is being offered by more than 1,000 ...

Microsoft has shelved plans to release a 2.0 version of its customer relationship management software in March, saying it needs until the end of the year to finish the program. The delay, which the ...

Microsoft has always been a magnet for attention -- even more so after entering the CRM arena in 2002. Since then, its suite of applications has seen considerable change, and a high level of praise ...