Microsoft is leveraging its partnership with OpenAI to incorporate AI capabilities directly into its CRM and ERP products. Dubbed Microsoft Dynamics 365 Copilot, the new offerings are designed to ...

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When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Teresa Carlson has joined Flexport as its president and chief commercial officer after two decades of experience at Microsoft, Amazon Web Services and Splunk. Logistics startup Flexport has hired a ...

IP Office is Avaya's channel-only hardware and software communications offering for small and midsize customers. It combines call processing with voice mail, contact center and data networking ...