Microsoft didn’t treat Ignite 2025 as a routine product showcase. The event marked a turning point in how the company wants enterprises to think about customer experience (CX): not as a set of tools, ...

At Microsoft Ignite in November, we introduced Frontier Transformation — a holistic reimagining of business aligning AI with human ambition to help organizations achieve their highest aspirations and ...

Taking Microsoft Teams to the next level, Intermedia's addition of Contact Center to its existing Unified Communications integration unlocks a new standard for seamless collaboration and exceptional ...

Sydney Airport is one of the world’s longest-running commercial airports and the busiest in Australia. Before COVID, Sydney Airport welcomed more than 44 million passengers annually, supported 336,000 ...

Retail is entering a new era where robots do more than greet shoppers or roll products from aisle to aisle.