Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

Microsoft Copilot for Service, Maia AI chips, Copilot in Dynamics 365 Guides and Copilot Studio are some of the biggest offerings unveiled at Ignite 2023. Microsoft-designed AI accelerator chips.