Microsoft is asking its 10,000 Dynamics ERP and CRM application resellers to step up their game and develop extended expertise in specific vertical industries -- or agree to take a step back and earn ...

Microsoft continues to provide private test builds of the next version of its Dynamics CRM product to selected testers. At the end of August, the company delivered Community Technology Preview (CTP) 3 ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. At its worldwide partner Conference in Boston July 11-13, ...

Microsoft has cut by almost half the cost of its CRM Live application for partners, bringing its price point down to US$15 per user per month. The price cut, of course, is part of Microsoft’s ongoing ...

Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business. We may receive a commission from our partners if you click on a link to review ...

It looks as though Microsoft aims to catch just about every wave out there with the launch of Titan, codename for the next version of Dynamics CRM. The product's most notable claim to fame is a ...