In terms of features, Microsoft Dynamics CRM may not be as robust as its larger competitors, but to judge it on that front may be missing the point altogether, according to a Springboard Research ...

Microsoft Dynamics CRM is a well-known customer support option. We explain if it's the best-choice CRM for your business. We may receive a commission from our partners if you click on a link to review ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Salesforce is better than Microsoft Dynamics, thanks to its abundance of features, robust team infrastructure functionality, and better customer support. In fact, Microsoft Dynamics is only better on ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Dynamics contributed $5.4 billion to Microsoft's revenue in the 2023 fiscal year, growing faster than almost all other major product categories, according to new company data. Microsoft still trails ...

It looks as though Microsoft aims to catch just about every wave out there with the launch of Titan, codename for the next version of Dynamics CRM. The product's most notable claim to fame is a ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

The company also plans to disclose pricing for the Microsoft Dynamics Live CRM hosted software: $39 per user per month for a Professional version as an introductory price through 2008, increasing to ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Will Microsoft Dynamics exist five years from now? I don't think it ...

Microsoft is building collaborative apps to further integrate Dynamics 365 with Microsoft Teams. It continues Microsoft's push to make Teams the modern user interface for its entire ecosystem. This ...