In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...

SAN FRANCISCO--(BUSINESS WIRE)--Typeface, the generative AI platform for enterprise content creation, and Microsoft today announced an AI-powered experience within Microsoft Dynamics 365 Customer ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. You need it to keep customers happy. Thankfully, Microsoft ...

AI assistants aren’t just for office work anymore. Microsoft on Wednesday unveiled a new virtual Copilot in Microsoft Dynamics 365 Guides, which will let workers in industrial settings use speech and ...

Microsoft employees often are required to eat their own dogfood, a k a test their own products and services before release. So it shouldn't surprise me -- though it still does -- when one product unit ...

Vancouver, BC, Nov. 16, 2020 (GLOBE NEWSWIRE) -- Hootsuite today announced its new integration with Microsoft Dynamics 365 within its Global ISV Program for Business Applications. The new alliance ...

Does your IT strategy go beyond business applications? I don’t know if you’ve heard, but Microsoft Dynamics’ vision for business is superfanfreakingtastically great. But sometimes people ask me, “What ...

Post by Lisa Carroll, Canadian Public Sector Lead, Microsoft Canada. As the Public Sector Lead for Canada, I have the privilege of working side-by-side with government organizations across Canada to ...

Hootsuite with Dynamics 365 will help marketers enrich leads data with social information using Hootsuite. The integration also provides customer engagement with omnichannel in Dynamics 365, allowing ...