In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. But state and local governments traditionally do not have to worry ...

SAN FRANCISCO--(BUSINESS WIRE)--Typeface, the generative AI platform for enterprise content creation, and Microsoft today announced an AI-powered experience within Microsoft Dynamics 365 Customer ...

In business, customer service and relationship management can mean the difference between bringing in new clients and losing revenue. You need it to keep customers happy. Thankfully, Microsoft ...

AI assistants aren’t just for office work anymore. Microsoft on Wednesday unveiled a new virtual Copilot in Microsoft Dynamics 365 Guides, which will let workers in industrial settings use speech and ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

New Delhi, November 18, 2020 – Microsoft has announced the general availability of its Dynamics 365 Project Operations solution across India. It has been developed to help service-based businesses in ...

CHARLOTTE, N.C., and REDMOND, Wash., October 22, 2020 — Honeywell (NYSE: HON) and Microsoft (NASDAQ: MSFT) announced today that Honeywell will bring to market its domain-specific applications built on ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Will Microsoft Dynamics exist five years from now? I don't think it ...