Microsoft has just announced a new Dynamics 365 Field Service Copilot initiative which utilizes generative AI to cut out monotonous tasks burdening the service industry. Microsoft Copilot was ...

BOERNE, Texas--(BUSINESS WIRE)--Red Maple, a leading provider of innovative business solutions, is excited to announce the launch of Red Maple Credit Cards for Microsoft Dynamics 365 Field Service.

Generative AI is developing a reputation for helping office workers with tasks like drafting emails, writing code, and summarizing documents. Now, a set of new product features from Microsoft aims to ...

Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

Microsoft's Azure and Research teams are working together to build a new AI infrastructure service, codenamed "Singularity." The Singularity team is working to build what Microsoft describes in some ...

Field technicians can use AI to make jobs go faster, but also lets managers micromanage them. Field technicians can use AI to make jobs go faster, but also lets managers micromanage them. is a ...

Copilot, Microsoft’s brand of generative AI technologies, promises to be a big moneymaker for the company, with one analyst predicting that it could generate $10 billion in annualized revenue by 2026.

At its annual Build developer conference on Tuesday, Microsoft unveiled several new capabilities of its Azure AI Services within its Azure cloud computing business, with a focus on generative ...