The sender or receiver of a missing UPS package can open a claim with the company for a full refund at the UPS claims site.

You can track any UPS order directly on the UPS website and find out exactly when your package will arrive.

All imports, regardless of their value, are now subject to extra customs clearance procedures and potential duties.

One Canadian business owner said that he's starting to use FedEx instead of UPS as UPS shipments face delays and confusion ...

UPS and other shippers are having to gather additional customs information to clear some international shipments. They don't ...

“It’s heartbreaking,” Kristy Schiano told The Charlotte Observer on Saturday. The ring disappeared after a UPS driver showed up at her Cornelius home in early April with a package containing the ring, ...

After 75-year-old Bay View, Wisconsin, resident Paul Bailey won a gun auction through GunBroker.com in August, he received a UPS tracking number for the package and awaited his new gun's arrival. But ...

A woman in Hiram, Georgia has blamed UPS for losing a package containing her 15-year-old son's ashes, Live5News reported. Tangenika Lee, who lost her teenage son, Deontray, from a fentanyl overdose in ...

UPS is experiencing issues with thousands of parcels due to incomplete information, resulting in customs delays and, in some ...