My Cloud devices running older firmware have been blocked from accessing Western Digital’s cloud services until they are updated to the latest versions. Western Digital has blocked devices running ...

Certain device owners can use a ‘Local Access’ feature to retrieve their data while the cloud remains down. Certain device owners can use a ‘Local Access’ feature to retrieve their data while the ...

On Friday, five days into a massive outage impacting its cloud services, Western Digital finally provided customers with a workaround to access their files. Since April 2nd, the outage has prevented ...

Western Digital Drops Support (and Remote Access) for Devices Running My Cloud OS 3 Expect a 20% discount coupon if your My Cloud/Book device is too old to update to OS 5.

A hacker breached Western Digital and stole data, and in response, the company has shut down a wide swathe of its services which is preventing users from accessing their My Cloud files. On April 3, ...

Until recently, my smart home setup was in chaos. After years of testing, buying, and upgrading to the latest smart home gadgets in an attempt to make my life easier, it became a bloated mess that was ...

Editor’s Note: Western Digital restored its My Cloud service on April 12. The original story follows. Western Digital has taken its My Cloud consumer cloud and backup service offline as a result of a ...

Owners of Western Digital’s My Cloud network-attached storage (NAS) devices are unable to use the My Cloud service and access their devices due to a hacker attack. The attack was identified on March ...

Western Digital is urging customers to update their WD My Cloud devices to the latest available firmware to keep receiving security updates on My Cloud OS firmware reaching the end of support. "On ...

If you run Plex, Nextcloud, or remote backups, your NAS is exposed. Here’s the safer way to do it without exposing your data.