My PC became the hub, and the cloud became optional.

A hacker breached Western Digital and stole data, and in response, the company has shut down a wide swathe of its services which is preventing users from accessing their My Cloud files. On April 3, ...

On Friday, five days into a massive outage impacting its cloud services, Western Digital finally provided customers with a workaround to access their files. Since April 2nd, the outage has prevented ...

Owners of Western Digital’s My Cloud network-attached storage (NAS) devices are unable to use the My Cloud service and access their devices due to a hacker attack. The attack was identified on March ...

Editor’s Note: Western Digital restored its My Cloud service on April 12. The original story follows. Western Digital has taken its My Cloud consumer cloud and backup service offline as a result of a ...

Until recently, my smart home setup was in chaos. After years of testing, buying, and upgrading to the latest smart home gadgets in an attempt to make my life easier, it became a bloated mess that was ...

Western Digital Drops Support (and Remote Access) for Devices Running My Cloud OS 3 Expect a 20% discount coupon if your My Cloud/Book device is too old to update to OS 5.

My Cloud devices running older firmware have been blocked from accessing Western Digital’s cloud services until they are updated to the latest versions. Western Digital has blocked devices running ...

Did you wake up to unresponsive Ring cameras on Monday? Join the club. Amazon Web Services went on the fritz early Monday morning, and it took out a slew of online services with it—everything from ...

The big picture: Western Digital announced last week that it's dropping support for older versions of My Cloud OS, the software used for managing My Cloud drives. As a result, drive owners still ...

Western Digital is urging customers to update their WD My Cloud devices to the latest available firmware to keep receiving security updates on My Cloud OS firmware reaching the end of support. "On ...