In a recent article I mentioned various methods to better understand user behavior and satisfaction. In this article, I teamed up with my business partner, and four-time Skype MVP, Dino Caputo to ...
My new Dungeons & Dragons gaming group has been meeting virtually the past few weeks, but we still can’t decide on which service offers the best quality and user interface—and is easiest for all of us ...
It began innocently enough. I helped a friend set up a Skype account and phone number. All seemed to go well—until we tested out the phone number. I dialed the number from my landline phone and kept ...